Frequently asked questions

Who are SwiftSell?

We’re a Melbourne-based vehicle buying business with years of experience in the automotive industry. Having bought, sold, and wholesaled hundreds of vehicles, we understand the market and make the process of selling your car simple, fast, and hassle-free. Whether your vehicle is a daily driver, commercial vehicle, 4WD, or something a little different, we offer fair market prices and a straightforward experience from start to finish.
What Vehicles Do We Buy?

What Vecheciles do we buy?

What Vehicles Do We Buy?

We buy most makes and models that are 10 years old or newer and have travelled up to 120,000km. This includes:

  • Passenger cars
  • SUVs and 4WDs
  • Utes
  • Vans and light commercial vehicles
  • Petrol, diesel, hybrid, and electric vehicles

If your vehicle falls within these criteria, we’d be happy to provide a free, no-obligation appraisal. If you’re unsure whether your vehicle qualifies, simply contact us with the details and we’ll let you know.
Do I Need a Roadworthy Certificate?

No. As a licensed motor vehicle dealer, you do not need to provide a Roadworthy Certificate when selling your vehicle to us. We purchase vehicles in their current condition, making the process quicker and more convenient for you.
Are There Any Fees Associated?

No. There are no fees or hidden charges when selling your vehicle to us. Our vehicle inspections and appraisals are completely free of charge, with no obligation to proceed.

Any offer provided is subject to a final vehicle inspection to confirm the vehicle’s condition, history, and details match the information supplied. Once confirmed, the agreed purchase price is the amount you receive.
When Will My Vehicle Be Collected?

Once payment has been received and cleared into your account, vehicle collection is typically arranged within 24–48 hours. We’ll work with you to organise a convenient collection time and keep you updated throughout the process.
How Do I Get a Quote?

Simply submit your vehicle details through our online form, and we’ll provide an obligation-free appraisal based on the information supplied.
What Information Do I Need to Provide?

We’ll typically need:

  • Registration number
  • Make and model
  • Year
  • Odometer reading
  • Vehicle condition
How Long Does the Process Take?

In most cases, we can provide an appraisal within a few hours and complete the purchase within a few days, depending on inspection and payment arrangements.
What Documents Do I Need?

You’ll generally need:

  • Photo identification
  • Vehicle registration details
  • Proof of ownership (if required)
Can I Sell My Car If It Still Has Finance Owing?

Yes. We can often assist with vehicles that have existing finance. Contact us with the details and we’ll discuss the options available.
What Happens During the Inspection?

We’ll inspect the vehicle to confirm its condition, service history, and overall details. Our inspection is free of charge and helps us provide an accurate final offer.
Do You Buy Electric and Hybrid Vehicles?

Yes. We buy petrol, diesel, hybrid, and electric vehicles that meet our purchasing criteria.
Is There Any Obligation to Accept Your Offer?

No. All appraisals and inspections are obligation-free. You’re under no pressure to proceed if you decide not to sell.
How Will I Be Paid?

Payment is made by bank transfer. Once funds have cleared into your account, collection is typically arranged within 24–48 hours.
Do You Buy Interstate Vehicles?

Depending on the vehicle and location, we may be able to assist. Contact us with the details for an assessment.
Do You Buy Unregistered Vehicles?

In some cases, yes. Contact us with the vehicle details and we’ll let you know if it meets our purchasing requirements.